The John Tasker House Surgery in Great Dunmow has an exciting opportunity for an experienced Practice Manager to join us on a full-time basis. The main responsibilities of the role include:
- Overall responsibility for the day-to-day running of the surgery
- Staff management including recruitment, human resources, training, development and succession planning
- Ensuring that the practice meets the required regulatory and contractual standards
- Co-ordinating and leading the operational delivery of services
- Working with patients, staff, PCN and local commissioners.
- Management of estates
- Development and Innovation of patient services and IT solutions
- Strategic and Business planning
About the Candidate
You will work closely with the partners to maintain and develop the vision for the practice in respect of business growth, clinical excellence and team working. You will provide leadership and management to enable the practice to achieve:
- A strong, united team with good communication, high morale and well prepared to embrace the many challenges and demands of the ever changing NHS
- Excellent customer service for all patients by whichever method they contact us (face to face, telephone, email or new ways of communication)
- The business and financial objectives as agreed with the partners
- High quality clinical care by working closely with the partners and other members of the clinical team
- A safe, effective and efficient working environment
- The highest level of confidentiality and probity
You will have the following attributes:
- A relevant qualification or equivalent experience in practice management
- Evidence of a commitment to professional development
- Experience of managing people, HR, and working in a team
- Leadership, organisational, IT and communication skills
- Problem-solving approach and the ability to manage change
- Be kind, caring, energetic, positive, proactive and enthusiastic
About Us
John Tasker House is a well regarded practice with 15,000 patients operating across two sites.
We have five enthusiastic partners who will support you to work as a team to provide a high standard of leadership and communication to patients and staff. We are an innovative, modern general practice with a passion for education who provide excellent care to our patients.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.